990x Privacy Policy — Your Information Is Completely Safe With Us

1Introduction

990x (https://990x.win) places the highest importance on the privacy of its members. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information.

By using our platform, registering an account, or using any of our services, you agree to this Privacy Policy. This Policy is part of our Terms and ConditionsMust be read in conjunction with.

2What Information We Collect

We collect various types of information when you register and use our services. A detailed breakdown is provided below:

We only collect information that is necessary to operate our services smoothly. Collecting unnecessary or excessive data goes against our policy.

3How Your Information Is Used

990x uses your information for the following purposes. Each use is specific and transparent:

• Account creation and management — from registration through daily login.
• Identity Verification (KYC) — to confirm age and identity.
• Processing financial transactions — deposits, withdrawals, and bonus payouts.
• Customer Support — issue resolution and complaint handling.
• Fraud and money laundering prevention — monitoring for suspicious activity.
• Personalized experience — recommending games and offers based on your preferences.
• Promotional communications — sending bonus and offer information with your consent.
• Meeting legal obligations — fulfilling regulatory requirements.
• Platform development — analytics to improve service quality.

4Data Sharing Policy

990x never sells your personal information to third parties. However, limited information may be shared with certain partners as necessary to operate our services:

• Payment Provider: For verifying transactions with bKash, Nagad, Rocket, and banks.
• Game Provider: For operating Live Casino and other games.
• Identity Verification Service: To complete the KYC process.
• Cybersecurity Organization: For fraud detection and prevention.
• Law Enforcement: Under court order or legal obligation.

We have strict data privacy agreements in place with every third party. They may only use your information for the specified purpose and are prohibited from sharing it elsewhere.

5Cookies & Tracking Technologies

990x uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: Reviewing platform usage to drive improvements.
• Performance Cookies: For monitoring page load speed and identifying technical issues.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6Data Protection Practices

990x follows the highest industry standards to protect your information. Our security layers are outlined below:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is encrypted with AES-256 encryption.
• Passwords are never stored in plain text — only bcrypt hashes are used.
• Two-factor authentication (2FA) is available.
• A dedicated 24/7 cybersecurity team is on watch.
• Regular security audits and penetration testing are conducted.
• Our data centers are internationally ISO 27001 certified.

7Data Retention Period

We retain your information only for as long as necessary. Retention periods by data type are listed below:

• Account Information: For the duration the account is active, and 5 years after closure.
• Financial Transaction Records: Minimum 7 years (legal obligation).
• KYC Documents: 5 years after account closure.
• Game History: Up to 3 years.
• Log Files: 90 days.
• Marketing Preferences: Updated immediately upon unsubscribing.

Once the retention period expires, data is securely deleted or anonymized.

8Your Privacy Rights

As a 990x member, you have several important rights regarding your own information:

9Minor Protection

990x is strictly for users aged 18 and above. We do not knowingly collect or process information from anyone under 18.

• Age verification is mandatory at registration.
• Age is re-verified during the KYC process.
• Additional documents may be requested if there is any suspicion.
• If an underage account is identified, it will be closed immediately and all associated data will be deleted.

10International Data Transfers

990x primarily serves members in Bangladesh. However, some third-party service providers may be based in other countries. In such cases:

• Data transfers are only carried out to countries or servers that maintain high security standards.
• All international data transfers are encrypted.
• All third parties are contractually required to comply with our privacy standards.
• Standard Contractual Clauses are used where required.

11Privacy Policy Updates

This Privacy Policy may be updated to reflect changes in technology, law, or business operations. When changes occur, we will:

• We will update the "Last Updated" date at the top of this page.
• We will notify you at your registered email address of any significant changes.
• We will provide at least 14 days' notice before any changes take effect.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated Privacy Policy.

12Contact & Complaints

If you have any questions, concerns, or wish to exercise your rights regarding your data, please contact our support team:

• Email: [email protected] (displayed as plain text)
• Live Chat: bottom-right corner of the platform
• Support Hours: 24 hours , 7 days
• Response time: up to 30 business days